As Donna has no doubt let you know, Mum died peacefully in Christchurch Hospital Emergency early yesterday morning. Her passing was quick in the end. Donna was extremely helpful and supportive to us all on Friday night in helping Mum accept the need to call an ambulance and go to hospital. I spoke to her last night to let her know how great she was.
I just want to say again how much we, as Sylvia’s family, have appreciated the exceptionally caring and experienced, professional overnight MS team who have cared for Mum during the last three and a half weeks of her life. We couldn’t have kept Mum at home as she wished without your support. We valued the continuity of care that she received from your team; Esther, Donna, Vicki, Anne and Trish, each one of whom provided sensitive and competent care. Also, l’ve appreciated Helen’s daily phone calls and superb communication which kept me “in the loop” when l wasn’t able to be here.
On behalf of my father, siblings and wider family, please pass on our deepest gratitude for all that your team did for Mum. We will highly recommend your service to other families who are looking for expert and compassionate care for their loved ones.