Home Care Process

It’s easy! Call us on 0800 600 026 to arrange a visit from one of our friendly team.

In-home Assessment

We come to you regardless of where you are for the assessment of care – in your home, in the hospital or in a residential care facility.  This is when you and our coordinator will work through what services you require from us in your home.

Care & Wellness Plan Development

Following the assessment, a Clinical Co-ordinator will; in conjunction with our clients and their families, develop a care and wellness plan individually tailored and responsive to specifically identified needs, problems and goals.

Carer Selection

We will select the carer most suited to meet each client’s needs and preferences and, if possible, arrange a personal introduction.

Service Delivery

The services you require will be delivered on the days and at the times most convenient to you.

24 Hour Support

All clients benefit from our 24 hour support service, which allows for peace of mind should unexpected needs arise.