After your initial enquiry, one of our capable team will come to your home or hospital at a time that suits you to do an assessment. This is to help determine what sort of care you are looking for and what kind of caregiver will best suit your needs.
Once your assessment has been done, our home care team will, in conjunction with you, develop a care and wellness plan individually tailored and responsive to specifically identified needs, the level of support required and your wishes.
We will carefully match you with a caregiver whose skills and personality align with your needs and preferences. Where possible, we will arrange a personal introduction giving you the chance to make sure the fit feels right before care begins.
Your care is delivered at the times and on the days that work best for you. From the start, you will have 24-hour support for any unexpected needs.
We also provide ongoing oversight from our care team, with regular check-ins to ensure your plan continues to meet your needs. As things change, your care can be adjusted to ensure you always have the right support in place.
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