How-Care-Works-Header

How Home
Care Works

Knowing how to apply for home care or getting home care can be daunting and overwhelming. Here’s a simple guide to start easing the process.

  • 01.
    Start with an in-home care assessment

    After your initial enquiry, one of our capable team will come to your home or hospital at a time that suits you to do an assessment. This is to help determine what sort of care you are looking for and what kind of caregiver will best suit your needs.

    Find out more

  • 02.
    Developing a care & wellness plan together

    Once your assessment has been done, our home care team will, in conjunction with you, develop a care and wellness plan individually tailored and responsive to specifically identified needs, the level of support required and your wishes.

    Find out more

  • 03.
    Finding the Right Caregiver

    We will carefully match you with a caregiver whose skills and personality align with your needs and preferences. Where possible, we will arrange a personal introduction giving you the chance to make sure the fit feels right before care begins.

    Find out more

  • 04.
    Home Care Begins - When it Suits You

    Your care is delivered at the times and on the days that work best for you. From the start, you will have 24-hour support for any unexpected needs.

    We also provide ongoing oversight from our care team, with regular check-ins to ensure your plan continues to meet your needs. As things change, your care can be adjusted to ensure you always have the right support in place.

    Find out more

Testimonials

John

"Delores and Helen were the loveliest, most trustworthy caregivers you could possibly have provided. I cannot speak highly enough about these ladies. They showed total commitment to my mother’s care and wellbeing in every possible way, at every moment of the day and night."

Author SignatureChristchurch

"I would like to take this opportunity to thank Miranda Smith for the hard work and dedication, and especially for the excellent communication throughout the time I spent as a caregiver. You never failed to respond to my emails, no matter how trivial, so we were always kept up to date."

Miranda Smith Caregiver
Charlotte

"Miranda Smith Homecare has provided kind, capable and empathetic caregivers, whom I feel they choose carefully based on their knowledge of my needs and requirements. Miranda Smith Homecare really does place a big emphasis on trying to slot the right caregiver in with each client which is so important."

Author SignatureAuckland
Jerry

"I would like to commend Miranda Smith Homecare for their thoughtful and reliable care they showed my wife during her days at home."

Author SignatureChristchurch

"Miranda Smith Homecare is very responsive. I have used them for emergency care with less than a days’ notice. They have been easy to contact, always have coverage and are very responsive to our requests."

Miranda Smith Client, Christchurch

"Miranda Smith Homecare is a great company to work for, they treat you really well; they are so considerate and knowledgeable and provide great support if you need it. I’d recommend them to anyone. "

Miranda Smith Caregiver
Judy

"I really appreciate the Miranda Smith ethics, standards and care of all… You are an amazing team!"

Author Signature Wellington

"Thank you Tracy, Sarrah and Kelly, for the time, care, and responsiveness you have given us over the past few months. It has been a very difficult time and I appreciate that you have ridden the waves with us with professionalism and empathy, always with welfare and safety in mind. "

Miranda Smith Client

Get in touch

Please leave your details here and one of our team will be in contact soon. Or visit our Contact Page for regional offices.

Thank you.

Call 0800 600 026

To become a caregiver please see our
Become A Caregiver page.

I’m looking for a caregiver